1. Overview
  2. Troubleshooting
  3. How to Clear your Browser Cache

How to Clear your Browser Cache

This article reviews how to clear your cache in various popular browsers.

Safari

  • Click on the Safari drop-down menu and select 'Preferences'.
  • Click the Advanced tab. Select the 'show develop menu in menu bar' checkbox and close the Preferences window.
  • Select the Develop drop-down menu. Click 'Empty Caches'.

Firefox

  • Click the menu button and select Settings.
  • Select the Privacy & Security panel.
  • In the Cookies and Site Data section, click 'Clear Data.'
  • Remove the checkmark in front of Cookies and Site Data.
  • With the Cached Web Content check marked, click the 'Clear' button.
  • Close the About: preferences page. Any changes you've made will automatically be saved.

Chrome

  • On your computer, open Chrome.
  • At the top right, click the three vertical dots.
  • Click "More Tools," then click "Clear Browsing Data".
  • At the top, choose a time range. To delete everything, select All Time.
  • Next to "Cached images and files," check the box.
  • Click "Clear Data".
  • Refresh the page.

NOTE: For best results, close and reopen the browser window once completed. 


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