How to Customize the Review Request Messages (SMS/Email)
This article will cover how to turn on and customize the review messages for Email/ SMS review requests.
This can be found in the sub-account Settings > Reputation Management tab.
How to set up and customize your review request emails/SMS
Covered in this article:
- How to set up and customize your review request emails/SMS
- How to add a different review URL to your review request
- How to enable (Toggle on) the review request feature throughout the sub-account
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Areas within the CRM where you can send review requests:
Please Note:
All location users regardless of admin or user permissions will recieve a system generated review email every time a new review comes in - See system generated email example here
How to add a different review URL to your review request
How to enable (Toggle on) the review request feature throughout the sub-account
Please toggle the "Customize Review SMS" and "Customize Review Email."
Related Articles:
Different ways to send review requests within the CRM
How to Dispute a Google Review and Check on the Dispute Status