1. Overview
  2. Contacts
  3. How The Sticky Contact Feature Works

How The Sticky Contact Feature Works

Sticky Contact allows you to save cookie/s from a lead and sync all the information across multiple forms/surveys they had previously entered. This is especially useful if you have an initial opt-in leading to a calendar/appointment page or a 2 Step Order Form. 

Step 1: How to Toggle Sticky Contact On and Off

 

  • Open up an existing form/survey or create a new one. 
  • Navigate to Options, scroll to the bottom, and toggle on/off Sticky Contact.

NOTE: If you are filling out a form for a lead (e.g., if you’re texting or on the phone with them)  that has sticky Contact enabled, ensure that you use incognito mode in your browser. If you do not, whenever you open that form/survey (until you clear your cache), the previous lead’s information will populate, and the software will think the lead is trying to enter NicheFit again. How The Sticky Contact Feature Works

Was this article helpful?