Wordpress Plugin for Chat Widget

If you’re using WordPress, check out these simple steps to download and use the WordPress plugin for your chat widget:

Step 1: Set up your Webchat widget

  • Navigate to Sites > Chat Widget
  • Create your chat widget and customize any features you wish.

NOTECheck out our separate tutorials on the Chat Widget for a full customization overview.

Step 2: Download and Install the WordPress Plugin

  • Click “Get it for WordPress.”
  • You’ll be redirected to WordPress and want to download the “LeadConnector” plugin.
  • Once installed, you can access LeadConnector from your WordPress dashboard menu.
  • You’ll need to add your API key from NicheFit.
  • Navigate to Settings > Business Info > Company Data and copy the API key.
  • Paste it into the API key under your LeadConnector widget settings in your WordPress dashboard.
  • Click “Pull and Save” to save the changes and add the widget to your WordPress site.

Step 3: Retrieve any Updates using the WordPress Plugin

  • Within NicheFit, if you make any changes to your chat widget, you must pull them through to WordPress.
  • In your WordPress dashboard, navigate to the LeadConnector tab and click “Pull Any Updates” to retrieve updates from NicheFit.

NOTE: If you already have the WordPress plugin installed, you may need to uninstall and reinstall the plugin for the most updated version. Here’s how to remove and reinstall the plugin:

  • Navigate to the WordPress Dashboard > Plugins
  • Under “Active”, deactivate LeadConnector
  • Go to the “Inactive” tab and click Delete to remove LeadConnector.
  • Then, follow the steps above to reinstall it.

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