1. Overview
  2. Phone System
  3. Missed Call Text Back

Missed Call Text Back

In this article, we will discuss how to set up Missed Call Text Back in your system!

Part 1: Settings Option

Step 1: Navigate to Settings, Business Profile

Step 2: Scroll down to “Missed Call Text Back”

 

Step 3: Enable and customize the missed call text back

Part 2: Using a Workflow

If you’d like to further customize what happens when you get a missed call, workflow can be a better option. 

Note: If you customize the message further, you will want to turn off the missed call text within settings.

 

Step 1: Go to Automations, then Workflows

Step 2: Create a new workflow with the “Auto Missed Call Text Back” Recipe

Another Note: Click on the triggers and customize the filter to your use case and actions.

 

Step 3: Customize and add to your liking, then change from Draft to Publish for the workflow to be live!


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